Details

• Checkin/Checkout times

  Check-in: from 14:00h.
  Check out: before 12:00h
  If you need to check in / out before or after these hours, you must apply at the time of booking. These options are subject to availability and may have an additional cost.

• Cancellations
  Strict Cancelation Policy
  

  STRICT cancellation policy

  Free cancellation for 48 hours, as long as the guest has made the reservation at least 14 days before check-in (time indicated in the confirmation email)

  After that, guests can cancel up to 7 days before check-in and get a refund of 50% of the total reservation.

  If the cancellation occurs within 7 days before arrival, no amount will be refunded.

  Explanation:

  To obtain a full refund of the rate per night, the guest must cancel within 48 hours after the reservation and at least 14 days before the agreed date for the occupation of the accommodation (check-in day established in the confirmation email).

  To obtain a refund of 50% of the total reservation, the guest must cancel between 7 and 14 days before the start of the stay. Days are counted in full and before the local listing time of the ad (shown in the confirmation email); otherwise, there will be no refund.

  In the event that the guest has paid only 50% of the reservation, no refund will be accepted and the remaining 50% will simply not be charged. If the guest cancels less than 14 days in advance or decides to leave early after check-in, the nights not spent will not be refunded.

  Can guests get a refund if the listing isn't what they expected?

  The Host will provide guests with a new place to stay or we will issue a refund if the Host's agreed stay is unavailable, unclean or unsafe, or if there is an animal present that the Host did not mention in the description of the token. Each case will be studied personally between the Host and the Guest.

  Can guests get a full refund if the Host is unable or unwilling to fix a problem?

  In the event that the Guest cannot occupy their accommodation for reasons attributable to the Host, the Guest must contact ISHOLIDAYS within 24 hours after the check-in date. Where appropriate, ISHOLIDAYS will cancel the reservation and issue (ISholidays) a refund charged to the Host.

  Can guests get a full refund for COVID-19?

  The guest gets a full refund if they are unable to fly from their nearest airport due to a blockade by their country's government or could not reach the destination due to a destination blockade. Or for having contracted COVID-19, justifying it with a medical report.

  
  Flexible Tariffs with Cancelation Insurance
  

  If before or during your trip you are forced to cancel it, hire this rate that includes cancellation insurance. With this insurance we will reimburse you for cancellation expenses.

  This insurance is specifically designed to cover the cancellation costs that could be incurred as a result of not being able to travel, as well as the reimbursement of the proportional part in the event that you have to return earlier than expected.

  Insuring the costs of canceling your trip for those unforeseen events that may prevent you from making the trip you have planned at the last minute will be very useful. It will be of great help to you to recover the costs of the trip in case you cannot finally travel.

  Click on the following document to see the conditions: CANCELATION INSURANCE

  
  
• Additional Information

  Minimum stay: 5 nights
  

  DISTANCES: From the airport: 35 km Meloneras / Maspalomas / Playa del Inglés: 13-15 km From the beach: 1.0 km Puerto Rico commercial and restaurant area: 1.2 km Mogán commercial and beach area: 11 km

  ISproperties Cardones CANAIMA CONSISTS OF 65 APARTMENTS. These are newly renovated and very spacious apartments. Each of them is equipped with modern furniture and a seating area with a sofa bed. Each room also has a television screen with national channels and a British channel, as well as a telephone. Guests can also enjoy a comfortable private terrace with table, reclining chairs and parasol (not in all apartments; on request (€)). The possibility of cooking in the apartment itself is one of the important benefits of this hotel. Therefore, guests will have a fully equipped kitchenette with microwave, large refrigerator, coffee maker, kettle and toaster. Guests can also use a safe for a fee. All apartments have a complete bathroom with shower, magnifying mirror and hairdryer. With free wifi connection in all apartments. Fans can also be rented, upon payment of a deposit and a fee.

  35 units of 1 BEDROOM APARTMENTS - These 54 m2 rooms have the capacity to accommodate a maximum of 3 adults. They have a single bedroom with 2 separate beds. 10 1 BEDROOM APARTMENTS (SIDE SEA VIEW) - These 54 m2 rooms have the capacity to accommodate a maximum of 3 adults. They have a single bedroom with 2 separate beds and have a side view of the sea.

  16 units of SUPERIOR 1-BEDROOM APARTMENTS (SIDE SEA VIEW) - These 54 m2 rooms have the capacity to accommodate a maximum of 3 adults. They have a single bedroom with 2 separate beds. The only difference with the previous type of room is that they are located on a higher floor and the views they offer are more extensive.

  4 units of 2 BEDROOM APARTMENTS - Its 82 m2 can accommodate up to 5 adults. They consist of 2 bedrooms with 2 double beds. The terraces have sun loungers and parasols and the kitchens have an oven. Each of them has 2 bathrooms with shower, hairdryer and magnifying mirror in each bathroom.

  Pension options available: Accommodation with own kitchen and bed and breakfast

• Exclusive Services
  (Additional cost)

  Pension options available: Accommodation with own kitchen and bed and breakfast